OUT OF JUDICIAL DISPUTE RESOLUTION

If you are not satisfied with the response prepared by RGJuvelyrika.lt to your written claim, you can submit a request/complaint regarding the purchased product or service to the State Consumer Rights Protection Service (Vilniaus st. 25, 01402 Vilnius, e.p. tarnyba@vvtat.lt, tel. 85 262 67 51, fax (85) 279 1466, on the website www.vvtat.lt (also for the territorial units of the State Consumer Rights Protection Service in counties) - or fill out the application form on the EGS platform https://ec.europa.eu/odr/ .